Premaitha are dedicated to providing a comprehensive training programme for new laboratories and their staff with ongoing technical support available once the IONA® test is fully operational.
- Premaitha coordinate installation of all new instrumentation into the customer laboratory and configure IONA® system with server and software.
- Premaitha coordinate with instrumentation partners on Installation Qualification (IQ) and Operational Qualification (OQ).
- Bespoke technical lab training for up to 4 members of the technical team onsite at the Premaitha training suite.
- Performance Qualification (PQ) at customer site.
- Ongoing technical support via telephone, video conference, email or site visits.
Premaitha Clinical Service